Customer doesn't tip for take-out order gets slammed by employee on Facebook

Do you tip for a take-out order? I never have. Delivery yes and a server in a restaurant yes but not for take-out.  This was a large order so maybe that is the difference.

Story goes a server at an Outback Steakhouse in Palm Beach Gardens, Florida, says she was fired on Thursday after posting on social media that she was not tipped for a $735 take-out order placed by a church.

Tamlynn Yoder said Christ Fellowship ordered 25 steaks, 25 chickens and 25 potatoes on Wednesday morning. She says, “We take the order over the phone, we put the order together, take payment and then take order to the car. It’s a lot of work just as much as serving.” Yoder said a person from Christ Fellowship came to pick up the order and when Yoder put the food in the car, she received no tip. Yoder said because she spent most of her shift preparing the 75-item order for Christ Fellowship, she only made a total of $18 in tips that day on other orders.

Out of frustration, she posted on Facebook that Christ Fellowship left her no tip on an order totalling $735 but did not mention where she worked. A male friend who saw her post told her to delete it, and he told her he would call Christ Fellowship about the incident. Yoder said the friend told her the church was going to contact the restaurant to make amends. When Yoder arrived at Outback the next day for her shift, she was told by her manager that Christ Fellowship got a full refund for the $735 order and she was fired.

A spokeswoman for Outback Steakhouse explained that, per company policy, employees cannot post about customers on social media and can be subject to termination if the policy is violated.

The church said, “We did not call the restaurant to have her fired, we wanted to get the situation resolved. That night, we had a volunteer go to the restaurant and pick up the order since we were having a big conference. He probably didn’t know to tip since it was a rush of the moment thing.”

Would you have tipped?

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